How to Customize Chatbot Interface Estimated reading: 3 minutes 226 views Contributors Summary: The Chatbot Configuration page allows you to customize the look, feel, and behavior of your AI-powered chatbot. This ensures the chatbot matches your website branding and provides a personalized experience for visitors. There are two sections in the Chatbot customization Interface: Configuration (appearance & setup) and Conversations (messaging history of users with AI). Configuration Section 1. Display Chatbot: Toggle this option on to display the chatbot pop-up on the frontend of your website. If it’s disabled, the chatbot will not appear for visitors. 2. Merge with EazyDocs: Toggle this option to add the chatbot as a tab in the EazyDocs assistant. It is useful for providing AI-powered support directly within your documentation pages. 3. Chatbot Title: Enter a name of your chatbot. Example: WpEazy AI, AI Helper, etc. 4. Chatbot Label: Enter a label that will appear on the chatbot tab in the EazyDocs assistant. 5. Chatbot Position: Choose where the chatbot tab should appear in EazyDocs. Example: After Tabs or Before Tabs. 6. Primary Color: Select the main color of the chatbot interface. 7. Background Color: Choose any background color for the chatbot window. 8. Help Text: Describe the chatbot or guidance for users. 9. Welcome Message: Enter the first message the chatbot will display to greet users. Example: “Hi there! How can I help you today?” 10. Pre-built Messages: Add predefined questions that users can click on to start a conversation quickly. Cross Domain Embed The Cross Domain Embed feature in WpEazy AI allows you to extend your AI chatbot’s functionality beyond your primary website. With just a simple embed code, you can deploy your AI assistant across multiple domains — ensuring a consistent, intelligent, and engaging user experience wherever your audience interacts with your brand.This feature is ideal for businesses managing multiple websites, landing pages, or partner domains that want to offer the same AI-driven conversational experience without having to install the full WPeazy AI plugin on each site. How to Use the Cross Domain Feature Go to your WpEazy AI Dashboard on your main WordPress website. Navigate to Chatbot → Cross Domain Embed. Copy the provided embed code snippet. Paste the snippet into the HTML of your desired external website — for example, inside the <body> section. Save and refresh the page. Your chatbot should now appear instantly on that domain. You can embed the same code on as many websites as you wish to create a unified chatbot experience across your entire network. 🔧 What Happens Next? Once embedded: Your chatbot will appear as a floating toggle button on the target domain. When a visitor clicks the button, the AI chat interface opens in an iframe — securely loading your assistant from your WpEazy AI instance. Any changes you make to your main WpEazy AI configuration (such as appearance, tone, or model updates) will automatically be reflected across all embedded sites. This ensures that your AI chatbot remains synchronized and consistent, regardless of its deployment location. Note: Once you’ve customized the chatbot, click Save Configuration to apply your settings, and your chatbot will immediately reflect these changes on the frontend. Conversations Section This section enables you to view the chats your users have with the AI chatbot, allowing you to identify insights and enhance the overall user experience. Regularly monitoring conversations ensures that your AI continues to feel helpful, natural, and aligned with your business goals. How to Customize Chatbot Interface - Previous How to Train AI Using a Knowledge Base Next - How to Customize Chatbot Interface How to Generate Bulk Terms and Excerpts
