Real-Time Chat Notice

Summary: The Real-Time Chat Notice feature in Forumax Pro-Max keeps users instantly informed about newly published or updated forum topics while they are actively browsing the site. By displaying live alerts without requiring a page reload, this feature significantly improves user engagement, response speed, and overall forum activity.

This feature is ideal for active communities where real-time awareness encourages participation and reduces missed discussions.

What Is Real-Time Chat Notice?

The Real-Time Chat Notice is a live notification system that monitors forum activity and alerts users when new topics are created or existing topics are updated- in real time, while they remain on the same page.

Instead of manually refreshing pages, users receive a subtle yet clear alert indicating how many new topics are available, allowing them to jump into fresh discussions instantly.

Why Use Real-Time Chat Notice?

Real-time chat notifications enhance the overall forum experience by delivering immediate updates to users. They encourage faster participation, eliminate the need for manual page refreshes, and create a more dynamic, live community environment. This feature also ensures that new and updated discussions gain timely visibility, making it ideal for support forums, Q&A platforms, and knowledge bases.

How It Works

While users are active on the site, Forumax periodically checks for new or updated topics using a defined polling interval.
When changes are detected, a real-time notice appears on the screen displaying the number of new topics available. Users can then click the notice to view the latest content instantly.

Enabling Real-Time Chat Notice

To configure this feature, navigate to:

Forumax Settings > Forum Topics > Real-Time Alert

Enable Real-Time Chat Notice, then configure the available options as described below.

Feature Settings Explained

1. Real-Time Chat Notice (On / Off)

• Enables or disables the real-time alert system.
• Turn this ON to activate live topic notifications across your forum.

2. Alert Label

• Customize the text shown in the real-time notice.
• Use the placeholder %d to dynamically display the number of new topics.

Example:

See %d new topics

If 3 new topics are published, users will see:

See 3 new topics

This flexibility allows you to match the alert text with your site’s tone and branding.

3. Polling Interval (Seconds)

• Defines how often Forumax checks for new or updated topics.
• Default value: 30 seconds

Recommendation:

• Use 30–60 seconds for a balanced experience.
• Shorter intervals provide faster updates but may increase server requests on high-traffic sites.

Who Should Use This Feature?

The Real-Time Chat Notice feature is especially valuable for:

• Support and helpdesk forums
• High-activity Q&A communities
• Knowledge base–driven websites
• Product discussion and feedback forums
• Membership or subscription-based communities

The Real-Time Chat Notice transforms your forum from a static discussion board into a live, responsive community. By delivering instant alerts, it keeps users connected, informed, and engaged- making it a powerful reason to choose Forumax Pro-Max for professional-grade forums.

If you want to create a fast-moving, highly engaging forum experience with live updates and instant visibility for new discussions, upgrading to Forumax Pro-Max is the perfect choice.