Manual Text Snippets

Manual Text Snippets represent the most direct and granular way to provide context to your AI assistant within the Antimanual ecosystem. Unlike crawling broad URLs or indexing massive document libraries, text snippets allow you to input specific, high-value information that serves as the logic foundation for your chatbot’s responses and content generation tasks.

• Quick Navigation
• Understanding Custom Text Snippets
• How to Add Manual Content
• Management and Maintenance
• Use Cases for Snippets
• Frequently Asked Questions

Understanding Custom Text Snippets

Within the framework, Manual Text Snippets (referenced in the Pro version as “Custom Text”) act as the ‘ground truth’ for your AI. While the system can ingest WordPress posts and PDFs, there are often specific business rules, brand guidelines, or temporary notices that do not exist as formal documents. Manual snippets bridge this gap by allowing you to paste text directly into the Knowledge Base (KB) for immediate indexing.

The system uses OpenAI embeddings to convert these snippets into mathematical vectors. This ensures that when a user asks a question, the AI can retrieve the exact snippet that contains the relevant answer, even if the phrasing differs from the user’s query.

How to Add Manual Content

Adding custom text is a straightforward process designed for speed and efficiency. To begin, navigate to the Knowledge Base section of the Antimanual plugin and select the Custom Text tab.

1. Enter Your Text: Use the provided textarea to input your information. The current limit per snippet is 5,000 characters. If you have longer content, it is recommended to break it into logical chunks to ensure better retrieval accuracy.
2. Review Content: Ensure the text is clear and contains the specific keywords or instructions you want the AI to follow.
3. Index the Snippet: Click the “Add to knowledge base” button. The system will immediately process the text and generate the necessary embeddings.

Once indexed, this information becomes available for use in the and the Content Generation Wizard, providing a more tailored experience for your visitors.

Management and Maintenance

Effective Knowledge Base management requires keeping your information up to date. The Custom Text management table provides a clear overview of all manually added snippets.

• Review AI Model: The table displays which AI model was used to generate the embeddings for each snippet, ensuring consistency across your data sources.
• Removal: If a guideline changes or a temporary note is no longer relevant, you can use the Action button to delete the snippet. This removes it from the vector database instantly.
• Filtering: Use the search and filter options to quickly locate specific instructions or data points among a large volume of snippets.

Strategic Use Cases for Snippets

While snippets are flexible, they are most effective when used for specific types of data that require high precision. Below are a few practical examples:

• Brand Voice Guidelines: Defining specific words to use or avoid (e.g., “Always refer to our customers as ‘Partners'”).
• Product Specifications: Technical details that might be missing from marketing-heavy blog posts.
• FAQ Overrides: Providing specific answers to common support questions to prevent the AI from hallucinating or being too generic.
• Promotional Alerts: Adding temporary information about a seasonal sale or an upcoming event.

Frequently Asked Questions

What is the maximum character limit for a single snippet?
Currently, the system supports up to 5,000 characters per manual entry. For longer texts, consider using the feature.

Can I edit a snippet after it has been added?
To ensure the embeddings are accurate, you should delete the outdated snippet and add the new version. This forces a re-index of the content.

Do manual snippets expire?
No, snippets remain in the Knowledge Base indefinitely until they are manually removed by an administrator.