Search Analytics Dashboard

Summary: The Search Analytics Dashboard in the Antimanual plugin helps you understand visitor interactions with your AI search blocks. It provides actionable insights, tracks performance trends, and highlights knowledge gaps to improve your user experience significantly.

The Search Analytics Dashboard in the Antimanual plugin helps you understand how visitors use your AI search blocks. It turns raw data into simple insights, helping you improve your knowledge base and provide a better experience for your users.

Key Performance Indicators (KPIs)

At the top of the dashboard, you will see key numbers that show how well your search block is working:

• Total Queries: The total number of searches since you started using the tool.
• This Month: The number of searches in the last 30 days, helping you track growth.
• Helpful Votes: A direct rating from your users. It shows how often people found the AI’s answers helpful.

Spotting Trends

The Search Trends graph shows you when people are searching. This helps you understand patterns in your user activity:

• Marketing Impact: See if specific campaigns drive more questions.
• Support Planning: Know when to have human support ready based on peak hours.
• Seasonality: Discover recurring trends throughout the month or year.

Top Queries and Knowledge Gaps

The Top Queries table shows the most frequent questions your users ask. This list helps you identify what your audience needs.

If a common question has low “Helpful Votes,” it means the AI isn’t providing a good answer. This is your cue to add more information to your knowledge base or update your existing documents.

How to Use This Data

We recommend a weekly review of your top queries. If you find a popular question with a low helpfulness score, follow these steps:

1. Check the logs to see the exact answer the AI gave.
2. Update your knowledge base content or PDF files to make the answer clearer.
3. Check the dashboard the following week to see if your helpful vote count improves.

Frequently Asked Questions