AI Chatbot Setup

Summary: The Antimanual AI Chatbot provides instant website support by utilizing your uploaded files to deliver accurate, brand-focused answers. Learn how to configure settings, capture visitor leads, manage conversational behavior, and ensure secure, professional interactions today.

The Antimanual AI Chatbot provides instant support for your website. It gathers helpful data and uses your uploaded files to give accurate, brand-focused answers to your visitors.

Setting Up Your Bot

First, customize your bot’s identity so it feels professional and trustworthy.

• Enable Chatbot: Turn the chat feature on or off.
• Bot Name: Give your bot a name, such as “Support Guide.”
• Bot Persona: Describe the bot’s personality (e.g., “Helpful Assistant”).
• Welcome Message: Write the first greeting visitors see.
• Avatar: Upload your company logo or a custom profile image.

How the Bot Communicates

Use these settings to control how the AI talks to your customers:

• AI Instructions: Tell the bot how to act (e.g., “Always be polite and direct users to a ticket if you don’t know the answer”).
• Pre-built Questions: Create clickable buttons for common topics.
• Language Support: Pick the language your bot will use.
• Response Length: Decide if you want short answers or detailed explanations.

Capturing Leads

Turn website visitors into leads by collecting contact info during your conversations.

• Lead Capture: Ask for an email address so your team can follow up later.
• Offline Message: Set an automatic message for when your staff is away.
• Success Message: Write a thank-you note that appears after a user shares their info.

Design and Visibility

Adjust how the chat box looks and where it appears on your site.

• Widget Position: Place the chat icon in the bottom-left or bottom-right corner.
• Theme Color: Match the chat colors to your brand.
• Visibility Rules: Choose specific pages where the bot should appear, or hide it on mobile devices.

Moderation and Security

Keep your conversations safe and on-topic by setting firm boundaries.

• Blocked Words: Create a list of words or topics you want the bot to ignore.
• Block Response Message: Write the standard reply the bot sends if a user mentions a blocked word.

Frequently Asked Questions