Hello,

Sorry to hear you’re having trouble with importing the demo website. Remember, the process can take some time depending on your server speed and internet connection. However, if you’ve received a failed import message there could be a few things causing the issue:

Prerequisites

• Ensure you’re working with a clean WordPress install. This generally promotes a smoother import experience.
• Check that you’ve installed and activated all required plugins. These plugins should come bundled with the theme and can be installed from the “Appearance > Install Plugins” section in the WordPress dashboard.

Import Process

1. Navigate to the “Appearance” section in your WordPress dashboard.
2. From there, locate and click on the “Customize” option for your purchased theme.
3. In the customization options, find and unlock the “Demo Import” (or similarly labeled) section.
4. Click the button labeled “Import Demo Content” or “Install Demo Data” to start the import process again.

If you’re still experiencing problems, I would recommend reaching out to the theme’s support for more specific assistance. Hopefully you’ll have your loan company website up and running shortly!